Uber’s early riders came through founders’ invitations, Ryan Graves’ startup demonstrations, and later credits and referrals. Travis Kalanick’s December 22, 2010 account describes a January test with three New York cars, a May 31, 2010 San Francisco launch, and thousands of active San Francisco riders by December, but not a verified first-1,000 customer ledger. A September 13, 2010 welcome post offered $15 in credits to TechCrunch readers. A June 17, 2011 taxi-strike promotion offered 50% off a first San Francisco ride and $10 off for referrals. A December 11, 2010 dispatch failure shows why promotions must be matched to service capacity. Track completed rides, failed requests, waiting time, and repeat use—not registrations alone.

[How Uber got its first customers](<https://www.first1000.co/blog/uber-first-customers>)

Source observed: 2026-09-28T22:27:04.824Z. Last checked: 2026-10-19T01:22:14.868+00:00.

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