Postmates’ first beta focused on retailers and couriers, but users repeatedly asked for a “buy anything” service. After seven months, Bastian tested GetItNow by focusing on consumer demand and couriers, using constrained supply. A pre-beta involved 300 customers and $5,000 GMV; the invite-only beta used five invites, a two-day #GetItNow offer, free delivery for feedback, and a launch 27 days later. The central lesson is to test the marketplace side customers are actually requesting and measure service quality, not just signups.

[Postmates Changed the Marketplace After Users Asked for Anything](<https://www.first1000.co/blog/postmates>)

Source observed: 2026-09-28T22:27:03.958Z. Last checked: 2026-10-19T01:22:07.878+00:00.

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